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Frequently Asked Questions

This is the resource for all questions about Trabr. But if you have any further queries, don't hesitate to contact us

Trabr is the super simple building app, but (just in case) here are some tips.


How do I get and use Trabr?

Trabr is now available in the Apple App Store and Google Play Store. Download the app, enter your phone number and password. You’ll get a verification code to enter, it’s a security measure called two factor authentication.

Complete your details to create your profile, and you’re good to go.

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How can I create a project in the app?

At the app’s main screen, you can create a project by tapping on the + sign. Select if you are managing the project, or not.

Select "No" if you are a trade, subcontractor or a property owner joining a project, but, if you're a builder select "Yes".

Select Yes or No, if you own the property or not.

This helps to ensure your Trabr journey is relevant to your needs. Then enter the address of the project. For now your project’s address is the name of the project, you change it later.

Your first project is ready to go in Trabr.


How do I invite my team and client?

You can invite whoever is relevant - staff, your trades team, sub-contractors, suppliers, professional service providers like certifiers, architects and engineers, anyone relevant to your project, it’s up to you.

Your client can only see what you want them to, or what you want to share during the life of the project.

Here, you can quickly import your contacts and add as needed or enter specific numbers to suit, whichever you prefer.


What can I do with a project in the App?

Here you can see everything related to the project, all in one place. You can see and account for all labor hours and all time spent on your project and also account for weather delays too.

The Project Info Page

The project info page is where you access the site diary, your project’s tasks, the contacts added, project photos, and finances too.

Your team are prompted to check-in and check-out of site daily at set times and by geo-fencing, and that includes safety and Covid 19 protocols. It takes seconds and helps greatly in mitigating risk for you as the builder.

Site Check-Ins & Timesheets

You can generate timesheets for any project to save you time searching when it comes to doing team payroll.

When checking out of site anyone can confirm break times, identify the work they did and allocate cost codes too.

The team can include a picture or video of work performed that day, so you’re kept fully informed of activity, costs incurred and project progress when not on site.

Check-ins and check-outs enables you to generate timesheets which can be viewed in a daily, weekly or monthly format, or select a date range to suit for any project to calculate the labor cost of your staff and team.

Messages

We’ve made Messages as familiar as possible, but we’ve also deeply customised for builders and projects, and to help you keep communications sorted by project.

To be sure you're being heard, you’ll see read receipts after each message too.

Site diary

Here you and your team can record what happened on site on a given day. The app automatically logs weather events in your project site diary.

Creating a site diary entry is easy. Simply select the key points you want to include, such as adding a progress update, flagging a weather event and delay, and client instructions. Tap next.

We add some progress photos and videos and you can add text explanations too.

Even if you don't do anything in the diary, the weather will automatically be logged.

Tasks

Tap on that to create and allocate a task, and you can identify which stage any task is scheduled to occur.

Give the task a name, assign the task to one of your team members or employees, add a description and confirm the date parameters for the task to be performed.

You can add a checklist of things required to complete the task.

Your team can't show the task as complete until they've checked off all items in the checklist, so you can be sure the work is getting done as required.

Tap the “Tasks” button and you can see a full list of all the pending, completed and overdue tasks for this project.

You can also select whether there are any interdependencies applicable to a task.

If there are delays, for example, Trabr will update everyone involved to reflect the change in timing of a task and save you having to make miles of phone calls to get everything re-organised.

Tap Done and it is.

At the task summary screen, once a task is finished mark it as complete and everyone knows it’s done, and on to the next.


Schedule Work


Here you’ll find all tasks and stages for all your active projects and all of the work you have scheduled and you can toggle between the list view or the calendar view.

The list view gives you an endless scroll of tasks and work scheduled. The calendar view gives you a two week snapshot, just swipe to view the next fortnight.

To create a new project schedule, tap the “Add” button, top right, and start listing the work to be done.

Set a start date, identify the work stage being performed, set an end date, tap “Next”. Create as many stages as you like and allocate as many tasks to a stage as required.

Your project team has visibility of this to ensure you’re all on the same page, so the more detail you include the less room for confusion, delays or cost blow-outs.

You can make the schedule visible to your client too.

At any time you can tap to view a given task and see the detail of what you have scheduled to occur, and who is delivering the work.


Can Trabr handle project variations?

Yes, absolutely. You can view and monitor a project’s pending, approved and declined variations, and agreed specifications.

Creating a variation is simple, with just six fields to complete, taking seconds and saving you and your client endless amounts of time and worry.


Provide the details and pricing and request a signature from the property owner, or any other relevant party. Add a due date and when approval is required by too.

Approving a variation is done with a swipe of the finger. The builder and property owner can both sign off a variation and the work required can occur as scheduled.

Both parties have a record of the variation and are emailed a PDF copy. Variations can’t go missing, and there's no confusion about what was agreed to, and there's an ongoing summary of the dollar amount approved.


How can I generate a Request for Quotation?

RFQ is a framework for issuing project work requests and securing formal costed responses that are legally binding, rather than just asking for and receiving quotes.

At the project summary screen, tap on RFQs. Tap again and you get a summary of RFQs issued and awarded and those pending for any project.

You can generate a RFQ for work or project supplies or award work against a quote received for an RFQ you’ve issued.


Complete the information required in as much detail as you can. You can attach photos, plans or other specific documents to help ensure the accuracy of responses you receive.

To accept or award an RFQ to any trade, supplier or sub-contractor, tap on the RFQ created, tap Award RFQ, choose the successful bidder and tap Done.

A summary screen appears, confirm the details. Tap Confirm and award the RFQ to your preferred supplier.

You can view or review any RFQ awarded and invite that supplier to be part of your project team in Trabr and ensure they have visibility of everything going on.


How can I update my client using the Trabr App?

At the main projects screen, you’ll see the Update Owner tab.

To keep your client fully informed, take a photo or video, or choose one from your project’s gallery, add a brief description or message for your client, tap on “Update Owner” and they’re updated.

All that information remains there on your main project screen, giving everyone a scrollable feed of the project’s progress and lets your client review at their leisure and see their dream project coming to life.


What can Trabr do in relation to project financials?

In project finances you can monitor and update a project’s budget versus actual costs incurred, and stay on top of your all cost variances.

Firstly, log on to your laptop or desktop, head to project finances in your profile and upload a budget, by dragging your file here.

We recommend using the Excel template we provide.

If you've already created a budget, just follow the correct column and row labelling instructions shown here to match up for cost codes, item description and budget.

Finally, sync your Trabr app with your Xero account and we'll automatically add any bills you allocate to this project, so you have a clear picture of the actuals and how they compare to your budgeted amounts.

You can also export timesheets to Xero to process payments for your team too.

Just like that, you've got a live, real time view of where you're spending money on any project and which parts of a project are over or under budget, and the precise variance.

We’re also deepening our Xero integration and currently working on integrating with MYOB and Quicken too.


Can I file and store project documents in the Trabr app?

“Documents” is where you store and share all documents related to the project - plans, safe work methods, statements or even your personal documents – and you automatically have a shared folder with the property owner.

You can put documents there and they can all be accessed them from their own device.

This is the same for your shared folder with the project team. You can quickly upload new documents and create your own folders to organise your work as you like, drag and drop documents, and the job is done.


What can I do with Project Images in the Trabr App?

Yes, you can take project photos and videos, you can store or share them or post project progress updates using those images in the app.

First, you've got ALL photos, images and videos folder.

This has all the photos taken on site and the photos or videos your team have included in their timesheets or site diaries updates.

Then you've got your shared updates folder. This is where you'll find all the progress updates you've sent to your client or that they've sent to you.


Can I do Mark-ups in the Trabr app?

Yes, you can rotate an image or document, you can add text or draw on a photo, document or plan to add the extra detail to help make things clear and easier for the entire team to understand.